Terms & Conditions
PAYMENT
We accept all major debit and credit cards including American Express, PayPal or cheques made payable to METROPOLITAN LEATHER CO. LTD. If paying by cheque - Goods will be despatched once funds have cleared.
DELIVERY
We aim to despatch your goods next working day but please allow extra time for special "made to order" goods or goods not held in stock.
Unfortunately we are unable to pass on specific requests to the carriers (leave behind bins etc). It is your responsibility to arrange this yourself, or leave a note to the carrier.
CARRIAGE
Goods are sent by Commercial Carrier. Please note that shipping charges are subject to VAT. SHIPPING COSTS WILL BE ADDED TO YOUR FINAL BILL.
PRICES
Are subject to change without notice and goods are offered subject to availability.
VAT
Within the UK and European Community will be charged at the current rate. Deliveries to the Channel Islands and outside the E.U are not subject to VAT.
DESCRIPTIONS
Are given in good faith but it is the responsibility of the user to decide if the materials are suitable for their particular job.
RETURNS
If you are not satisfied with your purchase we will gladly replace the product or give you a credit note. Please note that any such goods must be returned in "as new condition" within 30 days of date of purchase and rolled GRAIN SIDE OUT - Leather rolled grain side in will not be accepted. CUT SKINS ARE NOT RETURNABLE.
RESTRICTED PRODUCTS
All sharp or bladed items sold by us will require you to provide official photo ID in the form of a driving licence, passport etc.
You will be asked to upload this for approval before you can proceed with your order. YOUR ORDER WILL NOT BE PROCESSED IF YOU DO NOT AGREE WITH THESE TERMS.
CLAIMS
We must be notified within 7 days of receipt for damaged/shortage of goods and 14 days of despatch for non delivery of goods.
SALE OR RETURN
No products are sold on a "sale or return" basis under any circumstances.
UMLISTED ITEMS
We have all types of leathers not permanently featured on our web site - Please contact us with specific enquiries.